Askari WhatsApp Banking

WhatsApp Business solution is one of the most effective channels for staying connected to the growing customer base of Askari Bank Limited. WhatsApp Banking provides customers with the convenience of banking services at their fingertips, anytime and anywhere, without the need to visit a physical branch. This service will enable our account holders to conduct their daily non-financial banking transactions directly from their smartphones

Now customers can enjoy a seamless and secure banking experience as they can access a wide range of services, including checking their account balance, requesting mini statements, tax certificates, and account statements. They can also manage their debit cards, register for Roshan Digital Accounts, and even chat with Askari Bank’s designated agent for personalized assistance. Additionally, customers can conveniently lodge their complaints and submit service requests through this digital channel.

Now customers have been empowered to register & contact Askari Bank through WhatsApp & can use enlisted services:

  • Account Management
    • Balance Inquiry
    • Mini-Statement
    • Tax Certificate
    • Account Statement
  • Debit Card Management.
    • New Card Activation
    • PIN Change
    • Block Card
    • Unblock Card
  • Lodge Complaint
  • Pin Change
  • Register for Roshan Digital Account RDA
  • Chat with Agent (RDA)
  • Chat with Agent (General)

Some of the key features and services offered through WhatsApp Banking include:

  • Account Management
  • Card Management
  • Lodge Complaint
  • Forgot Pin
  • Register for Roshan Digital Account RDA
  • Chat with Agent (RDA)
  • Chat with Agent (General)
  • Askari Bank WhatsApp Banking services can be availed by simply sending a WhatsApp message on +92 51 111 000 787.
  • If customer is already a registered WhatsApp Banking user, then WhatsApp menu shall be shown to customer.
  • If customer is not a WhatsApp registered user, the customer will be asked to provide last 6 digits of CNIC.
  • After CNIC Validation, Terms and conditions are shared with customer for acceptance
  • OTP is sent on customers registered mobile number for verification/validation
  • After OTP verification, customer is asked to create 8-digit WhatsApp PIN, which will be used as a security key to use key features of WhatsApp banking services.
  • Once registered, they can start using the service by saving the designated WhatsApp Banking number i.e. +92 51 111 000 787 in their contacts and sending a message to initiate a transaction/conversation.

1. What are the benefits of using Askari Bank WhatsApp Banking Services?

  • ‘Available’ – 24/7 x 365
  • Secure way of banking (end to end encryption)
  • Ease of access and convenience to Banking Services
  • Simple and Easy registration process

 
2. Who can avail WhatsApp Banking Services?

Any Askari Bank account holder can avail WhatsApp Banking Service using their mobile number registered with AKBL.

3. What services are provided by Askari WhatsApp Banking?

With Askari Bank WhatsApp banking, following services are available;

  • Account Management
    • Balance Inquiry
    • Mini Statement
    • Tax Certificate
    • Account Statement
  • Card Management
    • New Card Activation
    • PIN Change
    • Block Card
    • Unblock Card
  • Lodge Complaint
  • Forget PIN
  • Register for Roshan Digital Account (RDA)
  • Chat with Agent (RDA)
  • Chat with Agent (General)

 
4. How to get registered /subscribe for Askari WhatsApp Banking Services?

You can add the number ‘051-111-000-787’ to your contacts and start a conversation by saying “Hi”. You are required to accept Bank’s Terms & Conditions and follow the subsequent registration process to utilize the offered WhatsApp Banking Service.

5. Are there any charges applicable for using WhatsApp Banking Services?

There are no applicable service charges for using this service.

6. I have forgotten my PIN (WhatsApp PIN). What should I do?

You can easily reset your WhatsApp PIN with respective service menu using WhatsApp Forget Pin service.

7. Is WhatsApp Banking secure?

Yes, fulfilling your banking needs through WhatsApp is secure. All messages are end to end encrypted.

8. What if my 8 digit pin code is blocked?

Customer will call Askari Bank helpline i.e. 111-00-787 & request for unlocking 8-Digit PIN.

To view the Terms and Conditions of Askari WhatsApp Banking, please click here.