Procedure for Delivery & Activation of Debit Cards for Overseas Customers
For Delivery of Debit Card
Overseas customer will route the request through his/her registered email to “support@askaribank.com.pk”
The request must contain the following documents:
Copy of valid passport, visa and entry stamp
Expected date of return to Pakistan
New (temporary) contact number or number of existing destination (if registered mobile number is not in use on roaming)
Signed authority letter for collection of debit card (in the name of the person who will collect the Debit Card on behalf of AKBL customer)
Arrival date to Pakistan through undertaking
After submission of above documents, the authorized representative of the customer will visit the respective branch within 5 working days to collect the Debit Card
Proper written acknowledgement will be obtained from authorized representative who received the Debit Card on behalf of AKBL customer
Once the Debit Card is handed over to authorized representative, branch will send a confirmation email to the customer on his/her registered email
For Activation of Debit Card through I-Net Banking
Upon receipt of Debit Card, the overseas customer will login to Askari Internet Banking and activate the new Debit Card through ATM Card Management menu
For Activation of Debit Card through Call Centre
Upon receipt of Debit Card, the overseas customer will call Askari Contact Centre on UAN +92-111-000-787 numbers for card activation through his/her registered mobile number (in case of use on roaming)
If Internet Banking is not available or blocked due to card expiry and customer registered mobile is also switched off or not on roaming, then the Debit Card will be activated after approval as per bank’s policy